UX Design
Good design starts with understanding — not with pixels
Many digital products look great but miss the mark with actual users. Buttons no one can find. Forms that scare people away. Navigation that confuses instead of guides. The problem is rarely the visual design — it is that decisions are based on assumptions rather than real user understanding.
That is exactly where we come in. We start with user research and audience analysis before a single screen gets designed. From interviews, data, and usage contexts, we build personas, user journeys, and a thoughtful information architecture. Only then do we move into wireframes and prototypes — always testable, always iterative.
The result: digital products that work intuitively, increase conversion, and delight your users instead of losing them. Whether it is a website relaunch, app development, or software optimization — we guide you from the first insight to ongoing operations.
Our Services
Research & Strategy
Before we design, we understand. Using proven UX methods, we build the foundation for decisions based on real user needs.
User Research
Interviews, surveys, behavioral analysis — we find out what your users truly need, expect, and where they struggle today.
Personas & User Journeys
Data becomes tangible user profiles and experience paths. So your team always knows who they are building for — and why.
Information Architecture
Structuring content logically, building navigation that holds up. We make sure users find what they are looking for — without having to think.
Wireframing
Fast, testable drafts that make functionality and structure visible — before a single pixel is designed. This saves you expensive corrections down the line.
Testing & Optimization
Design is never finished. We test, measure, and improve continuously — so your product does not just look good but demonstrably works.
Usability Testing
Real users, real tasks, real insights. We test prototypes and live products to uncover weaknesses before they become problems.
Accessibility
Inclusive products reach more people. We audit and optimize against WCAG standards and the European Accessibility Act — because good UX works for everyone.
Conversion Optimization
More inquiries, more conversions, fewer drop-offs. We analyze user flows and strategically optimize the points where users are lost today.
UX Analytics
Heatmaps, session recordings, behavioral analysis — we make user behavior visible and derive concrete improvement actions from it.
Why good UX design makes the difference
Higher conversion
A well-thought-out user experience guides visitors to their goal. Less friction means more inquiries, more purchases, and fewer drop-offs — measurable and traceable.
Lower development costs
Finding problems in a wireframe costs a fraction of fixing them in a finished product. User-centered design saves you expensive rework and shortens development time.
Happier users
Products that work intuitively build trust and loyalty. Satisfied users come back, recommend you to others, and stay for the long term.
How It Works
Free consultation
In 30 minutes we figure out where you stand: new product or existing solution? What problems need solving? Where are users struggling? After that, you know which steps make sense — and whether we are a good fit.
Research & analysis
We analyze your target audience, existing usage data, and the competitive landscape. Interviews, surveys, and behavioral analysis provide the foundation for informed design decisions. The result: a clear picture of your users and their needs.
Design & testing
From insights, we create wireframes, prototypes, and finally the finished design — always in close collaboration with you. Every iteration is tested with real users so we catch weaknesses before they enter development.
Optimization & ongoing support
After launch comes optimization. We track user behavior, identify improvement potential, and continuously refine the design — so your product grows with your users.
Frequently asked questions
Honest answers to the questions you are probably asking yourself.
What our clients say
“Our new brand conveys exactly the feeling we want to communicate to our patients! Existing and new patients keep telling us how much they love our brand and especially our website. In the end, it turned out exactly as we had envisioned.”
Alexander Rieger
Geschäftsführer, GANZFRAU
“So that we can focus on our core business, the Medienstürmer team offers a comprehensive all-inclusive package. As a competent and reliable partner, the respective experts support us in creating meaningful content, visualizing complex topics, and careful technical implementation. The company particularly impresses with fast response times, high customer orientation, passion for the work, and extraordinary commitment to shared project success. Thank you!!!”
Roland Kölsch
Geschäftsführer, MSO Solutions GmbH
“I worked with Felix and his team on a video production. Both the collaboration and the result were excellent. Great team!”
Chris Hofmann
Head of Wholesale Germany & Austria, Vanguard Group Europe GmbH
“Versatile, competent, and flexible agency for media and communication. We are very satisfied!”
Thomas Volk
Consultant for energy transition, Accenture
“Kann hier durch mehrjährige Zusammenarbeit nur eine exzellente Bewertung abgeben: Für das Team, die Art und Weise sowie das hohe Niveau mit dem bei Medienstürmer gearbeitet wird! After several years of working together, I can only give an excellent rating: for the team, the way they work and the high standards at Medienstürmer! ”
Franziska Riedl
Geschäftsführung, Jacques Lemans GmbH
“Our new brand reflects exactly what we want to convey to our patients: our modern treatment concept, our holistic approach, and the unity of our practices are perfectly represented in the HNOeins brand.”
Thomas Moser
CEO, HNO-Praxis Moser, Gehrking, Sauter + Partner PartG
“Many thanks to Medienstürmer and Susanne Rose for the outstanding collaboration! With our great website, we want to act as ambassadors to drive more digitalization for the benefit and well-being of patients and to sustainably improve the healthcare system!”
Ahmad Sirfy
Dr. med. Ahmad Sirfy
“Exciting agency! I especially enjoy reading the regular blog posts on the website. It shows that they engage with the current and, above all, relevant topics in the marketing world. And on top of that, they deliver great added value. Really top!”
Julia Immel
Head of Marketing & PR, Isarvest GmbH
Companies that trust us
Let's talk.
Book a free 30-minute consultation. We will figure out together where UX design can move your product forward. No sales pitch, we promise.
